Usually your credits are credited within two minutes of a purchase.
If this has not happened, three things may be wrong:
You may be logged into another account you’re using. You must be logged into the correct one that you wish the credits to apply to.
There is a problem with your balance that caused the transaction to fail, check that the payment has actually been debited.
Something went wrong with the payment that we have to find out for you with our payment provider. Please leave a message stating the 'Payment Description' of your transaction. This can be found on your payment statement and looks something like this: MC1847592. send us a message here with the payment description, we are happy to help you
Mediumchat credits are very simple:
You receive 3 SMS alert credits per credit purchase (up to a maximum of 3 alerts on your account). With an SMS alert you can receive a free SMS when your favorite reader comes online.
When you receive one SMS that your favourite Reader is online, then one SMS alert credit will be deducted from your account. If you have set up an SMS alert for a reader, and receive an SMS that they are online, however--you’re unable to get online, you need to create a second SMS alert to receive it again.
When creating your account on Mediumchat you automatically agree to receive our newsletters and discount promotions. You may have unsubscribed from this and would like to receive it (again).
In your account you will find a button to register yourself again.
51,864 reviews
1 hour ago
I had a reading with Mary and honestly it was brilliant. She was so lovely and down to earth, but the amount she picked up on was crazy. So much of it resonated straight away and she explained everything in a really calm, clear way. It didn’t feel generic at all and I came away feeling a lot clearer and reassured afterwards. Would 100% recommend her to anyone thinking of having a reading.
51,864 reviews
